The Importance of Work Instructions and Procedures

Procedures and protocols are a crucial focal point for both management and workers; to understand what the organisations minimum management expectations are and to provide instruction and guidance for work tasks for day-to-day operations, non-standard tasks and for emergency situations.

In this whitepaper, Andy Tilleard explains the significance of procedures as a safety control that should not be overlooked and illustrates the development of corporate procedures, protocols and activity level procedures.

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The Importance of Work Instructions and procedures - Whitepaper by Andy Tilleard

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